FAQ

Frequently Asked Questions

How long does it take for me to receive my order?

You can typically expect to receive your order in 5 - 10 business days after placing it. It takes anywhere from 1 - 3 business days to fulfill your order and most orders ship via the United States Postal Service which take about 3 - 7 business days depending on your location. My warehouse is located in Miami, FL.

How much is shipping?

Shipping is always a low rate of $3.50 in the continental USA.

What's your return policy?

You may return any unused, unopened items within 30 days of purchase for a full refund or exchange. Return shipping charges are covered by me so no need to worry! To initiate your return, please contact me using the form below.

Will you be at my favorite anime/comic con?

You can see the list of upcoming conventions I'll be attending here: https://www.colorfulcute.com/pages/events